Tech Support

We provide tech Support on our products 7 days a week and after normal business hours as well. . If you need assistance do not hesitate to call or email us!

If you need a Manual for one of our products click on the appropriate link from the table below.

If you need to send in a product for service or updates print out the Service Request Form from the table below. Fill out form and send it in with your unit. If you have questions before sending it in you can email us at tech@altronicsinc.com.

You can download files in Microsoft Word or Adobe Acrobat PDF formats.

 

To get a free copy of Adobe Acrobat Reader click here .

Model Word Document PDF Document
 Service Request Form  Click Here  Click Here
PerformAire Manual V5/V6 Click Here Click Here
PerformAire Manual V4 Click Here Click Here
PerformAire ECLIPSE Manual Click Here  Click Here
PerformAire Weather Center Manual Click Here Click Here
PerformAire PAGER Manual   Click Here
RedAlert Manual Click Here Click Here
DataQuest Manual Click Here
PowerQuest Manual Click Here
 Shift Manual   Click Here
O2Alert Manual   Click Here
Dual Logger Manual   Click Here
Dual EGT Manual   Click Here
DataQuest Manual   Click Here 
QuickTree Manual Click Here Click Here
USB Comport Instructions Click Here Click Here
Service Request Form Click Here Click Here

 

1411 S. Roselle Rd

 

Schaumburg, IL 60193

TECHNICAL SUPPORT 
PHONE: 1-847-923-0002
FAX: 1-847-923-0004

EMAIL: tech@altronicsinc.com


Common Questions

Call 847-923-0002. Hours are from 9:00 am - 5:00 pm Central Time. If you are having problems, please have your unit with you when you call. For prediction problems write down the DA, ET and TS (if used) for each run in the data base and FAX it to us at 847-923-0004 with your name, phone number, and the version number of your unit. We will analyze the data and fax back results.